Remote assistance

Cyonic Technicians can provide you with instant remote assistance in just seconds.

With your consent we are able to remotely view your computer screen to diagnose and resolve issues. This process is safe and secure. You remain in can regain control at any time and are prompted to allow or deny all functions to our technicians.

 

Getting remote assistance

1. Contact one of our friendly technical staff members by calling (07) 41625300; and
2. After calling to arranging a time, download help.exe to connect to the first available technician.