Managed IT Services

Mananged IT is the solutionIf you want your IT Infrastructure to work first time every time – Our managed information technology services is an essential part in preventing unwanted down time and put you back into control.
We Provide 3 maintenance levels for workstations and 1 maintenance level for Servers


Server:  A Server is a pivotal component of any network. They require comprehensive service and maintenance to insure that your business operates smoothly. For this reason we only offer a single maintenance.  


Level 1: Provides a good level of maintenance and security.  This level is ideal for workstations that are not responsible for critical data or information.


Level 2: Provides you with a higher level of security and support. This ideally suited to workstation that is subjected to any malicious threats, and where security is regarded as a top priority.


Level 3: This is the Ultimate in workstation management. It provided all the key benefits of the previous levels and adds high availability and contingency. Level 3 is ideal for workstations that store critical information, and must maintain high availability

Level 1

Level 2

Level 3

Server

Initial consultation

Free

Free

Free

Free

Phone Support

15m yes

30m yes

45m yes

45m yes

Daily System Monitoring

yes
yes
yes
yes

Daily System Optimization

yes

yes

yes

yes

Daily Hard drive analyst check

yes

yes

yes

yes

Security patch Monitoring

yes

yes

yes

yes

Virus protection Management

yes

yes

yes

yes

Remote management

yes

yes

yes

Application Monitoring

yes

yes

yes

Spyware and Virus removal

yes

yes

Backup management

 

 

yes

yes

Group policy enforced

yes

Software Addition or change notification

yes

PC per month

$29

$55

$95

$200

Bringing international experience to local and regional business.

The next step

Simply give us a call, to discuss how we can help you.
Phone, James on: (07) 4162 5300